Organizational consulting

Ongoing guidance for large organizations, authorities, and companies — from internal policy through on-the-ground implementation.

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Accessibility in a large organisation is not a project with an end date — it is a policy that has to be maintained over time, at every branch, in every customer journey, in every new system that goes live. Without a permanent professional partner holding the whole picture, knowledge erodes and gaps return.

Tamar Accessibility works alongside authorities, public bodies and leading commercial companies as an ongoing accessibility partner. We help build internal policy, define working processes for accessibility coordinators, and connect operations, legal, IT and service so that everyone is working from the same picture.

One named contact on our side holds the organisational history — surveys, training, completed remediation, open items — and answers both a question that lands mid-day and the preparation for a board committee. That is the partnership model we have been running for around 20 years.

Who this partnership is for

  • Local authorities and public bodies with multi-year accessibility plans
  • Commercial companies with a branch network or multiple service points
  • Banks, insurers and financial bodies under regulatory circulars
  • Healthcare and education organisations serving a varied population
  • International companies that need Israeli regulation translated for headquarters

What the ongoing engagement covers

  • Initial mapping of organisational accessibility — buildings, service, digital, procedures
  • Multi-year work plan with targets, milestones and priorities
  • Ongoing support for the in-house accessibility coordinator and team
  • Help drafting procedures, tenders and service agreements with accessibility built in
  • Annual report for leadership — what was done, what is open, what needs next year's budget
  • Professional answers on day-to-day questions, without booking a new engagement

Why ongoing, not one-off

  • Regulation moves — Commission circulars and standards keep coming into force
  • The organisation moves — a new branch, a new system, a new CEO bring topics back to the table
  • Knowledge stays — one named contact who knows the history saves months of relearning
  • Clear ownership — who handles it, on what timeline, who signs off

Frequently asked questions

At what organisation size does ongoing accompaniment beat a one-off project?
When the organisation has 25+ employees and must appoint an accessibility coordinator, runs a branch network or multiple digital properties, or owes a multi-year plan to the Commission for Equal Rights — ongoing accompaniment preserves continuity, avoids re-learning and prevents gaps from recurring.
Who must appoint an internal accessibility coordinator?
Any organisation with 25+ employees that serves the public must appoint a coordinator from its staff, publish their name and contact details, and refresh the listing annually. We onboard new coordinators and refresh veteran teams.
What is your role relative to the internal accessibility coordinator?
The coordinator owns the topic day-to-day. We are the external professional layer that builds the multi-year plan, answers regulatory questions, supports training and prepares the annual management report. Both roles are needed and do not overlap.
What is in an annual accessibility report to management?
Status of the multi-year plan, what was completed, what is open, budget asks for next year, regulatory change summary, and an update on Commission directives. The report enables management to take budget decisions and document statutory compliance.
Does accompaniment cover digital topics or only physical accessibility?
It is holistic — buildings, service, websites, apps, procedures, tenders, vendor contracts. A single point of contact owns the full picture and orchestrates the specialists when deeper expertise is needed.

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